Requirements Elicitation

Identification of participants

Clients

Users

Developers

Identification of goals

System goals

Elicitation goals

Requirements phase goals

Choosing a method

What kind of system?

What kind of users?

What domain area?

Preliminary Investigation

From the client:

- overall scope

- prioritized list of goals

- list of users

- commitment to the process

Methods

Structured Interview

Identify candidates

Preparation

Interviewing

Follow-up

Variant: Clinical Interviews

Questionnaires

Similarities, differences with interviewing

Broad coverage

Use-case Analysis

(from Jacobson)

Actor

Use case

Investigation

Report

Joint Application Design (JAD)

Participants and their roles

1. Session leader

2. Sponsor/client

3. Users

4. Developers

5. Recorder

Definition phase

Investigation

Preparation phase

JAD Session phase

Overview

Group discussion

Organize requirements

Consensus on issues, or tbd's

Follow-up phase

Analyze visuals and recorded notes

Produce report

Get feedback from participants

Get executive approval; remove tbd's

Final report

Brainstorming

General statement of problem

Generation phase

Consolidation phase

Rapid Prototyping

Preliminary study

Build prototype

User evaluation of prototype

Evolutionary versus throw-away

Market Research

Competitive analysis

Market analysis

Customer questionnaires

In-house development

PIECES framework

Performance

Information

Economy

Control

Efficiency

Service